If you fail to comply with this obligation, we may have a right of action against you for compensation. You have a legal obligation to take reasonable care of the goods while they are in your possession. The goods do not need to be in their original packaging however in a sellable condition, and at your own cost and risk. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days. However you will be responsible for the cost of returning the goods to us. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within fourteen (14) working days.
Please note that this does not affect your statutory rights. Some goods are non-returnable for hygiene reasons. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. We would recommend that you return your items via tracked post. To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to: We do our best to ensure all of our customers enjoy a happy shopping experience with however occasionally you may need to return an item. First published in 1995, and acclaimed as a modern masterpiece, it won the UK's top awards for children's literature. But they must find each other, for ahead of them lies the greatest war that has ever been - and a journey to a dark place from which no one has ever returned.The third volume in Philip Pullman's incredible HIS DARK MATERIALS trilogy. "We're going to the land of the dead and we're going to come back." Will and Lyra, whose fates are bound together by powers beyond their own worlds, have been violently separated. Her fate is strangely linked to his own, and together they must find the most powerful weapon in all the worlds.The second volume in Philip Pullman's incredible HIS DARK MATERIALS trilogy. His escape will take him far beyond his own world, to the eerie disquiet of a deserted city, and to a girl, Lyra. "What is he? A friend, or an enemy?" "He is a murderer." Will has just killed a man. Her extraordinary journey will have immeasurable consequences far beyond her own world. The destiny that awaits her will take her to the frozen lands of the Arctic, where witch-clans reign and ice-bears fight. "Without this child, we shall all die." Lyra Belacqua and her animal daemon live half-wild and carefree among scholars of Jordan College, Oxford.
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